Hotel Servigroup Castilla

Jaén, 3, 03503 Benidorm, Spain - Benidorm. See on map
4,5/5
Excellent Based on 1091 reviews TripAdvisor
Very popular
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Where is the lodging establishment?

Jaén, 3, 03503 Benidorm, Spain - Benidorm.

Features

Bioscore sustainability level B
  • Adults Recommended
  • Car park
  • Swimming pool
  • Accessible
  • Gym

Choose your room

Showing 2 results
Standard Room
  • 2 guests
  • Balcony
  • Bathroom, Toilet, Bath
  • Safe
  • Telephone
Standard Room with Terrace

Hotel Servigroup Castilla

Hotel Servigroup Castilla is located 500 m from Levante Beach in Benidorm and offers free access to the gym. It features free Wi-Fi, and outdoor pools for adults.
Each of the rooms at Hotel Castilla has a private terrace and flat-screen TV with satellite channels. The brightly coloured rooms also include a private bathroom. Rooms are air conditioned during the summer months.
The pools at Servigroup Castilla are surrounded by gardens and a large sun terrace with loungers and umbrellas. During summer, the hotel provides entertainment for guests. A sauna can be used for an additional cost.
The buffet restaurant offers show cooking and a range of international cuisine. Celiac menus are available upon request.

Other names for Hotel Servigroup Castilla:

Castilla HotelCastillaServigroup Castilla

Conditions and services

  • General

  • Check-in starts at: 16:00
  • Check-out ends at: 12:00
  • Car park
  • Accessible parking
  • Heating
  • Lift
  • Non-smoker Rooms
  • Non-smoking throughout
  • Pets not allowed
  • Reception services

  • 24-hour front desk
  • Luggage storage
  • Safe
  • Currency exchange facilities
  • Food and beverage

  • Restaurant
  • Bar
  • Snack Bar
  • On-site coffee house
  • Room service
  • Bottle of water
  • Fruits
  • Vending machine (drinks)
  • Common areas

  • Terrace
  • Television room
  • Housekeeping service

  • Daily maid service
  • Laundry
  • Wellness

  • Swimming pool
  • Outdoor pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Solarium
  • Sauna
  • Spa
  • Gym

What do guests think about this lodging establishment?

The hotel received mixed reviews from guests. Some mentioned that the elevators were slow and there weren't enough of them, causing inconvenience. The cleaning staff was praised for their good work, but some felt that the restaurant staff lacked friendliness towards customers. One guest had to insist to get a courtesy room, which was provided quite late in the afternoon, inconveniencing a family with young children. Another guest recommended the hotel but felt that the prices were a bit high for the demand in the area. The service and food were praised overall, although some guests found the limited variety of the buffet disappointing. The staff was commended for their excellent service and the cleanliness of the hotel. The convenient location near the beach was also highlighted as a positive aspect.

Reviews

3.9
To date, we've received 1 review of Servigroup Castilla in English.
3.9
3.9
Service
3.4
3.4
Location
4.1
4.1
Cleanliness and condition
3.4
3.4
Value For Money
3.7
3.7
Facilities and comfort
  • 4
    Nothing to complain about
    Christopher - Aug 22, 2022

    The place wasn’t amazing but I certainly have nothing to complain about. Far enough away from the noisy bits so it was nice and peaceful but close enough to the noisy parts to be able to walk. Cheapest hotel I could find in the area and I was very happy with it overall. On-site parking for €10 per 24 hours. Pool was ok. Didn’t eat there so can’t comment on the food. Would recommend though

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

4,5

Excellent

Based on 350 reviews

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  • Ivor Edwards -Jul 9, 2020

    If u want lovely food reasonably priced beer and nice and quiet and close to everything and lovely and clean this is the place for u

  • Alan Amesbury -Feb 28, 2020

    Staff very friendly,nice position , food excellent ,servigroup is a really good hotel group I would always recommend them.

  • Colin Pollock -Dec 11, 2019

    staff food hotel everything first class especially Raquel the barmaid who is a great asset to this hotel helpfull and funny

  • Keith Martin -Nov 26, 2019

    Excellent food drink and spotlessly clean if I could give 10 stars I would

  • Eileen Kelly -Nov 17, 2019

    Excellent hotel. Lovely staff. Gorgeous food

  • Karl Maguire -Nov 15, 2019

    Good standard in every department really. Would give another star if they got rid of the minimum 5 night stay policy.

  • CJ Morgan -Nov 11, 2019

    Best hotel ever, will definitely go to again. Staff are the best and very nice and helpful. The food is pure lush, we ate like kings every night.

  • Carolyn Clarke -Nov 5, 2019

    Nice, clean and comfortable hotel set in a good location. Food is nice, lots of different choices and it's hot too. Reasonable prices at the bar & a nice sun terrace. Well worth a stay.

Frequently asked questions about Servigroup Castilla

Yes, Servigroup Castilla has a pool for you to swim in.

You can stay at Servigroup Castilla starting at 40.29 per night. The price will vary depending on the dates and the demand.

You can check in at Servigroup Castilla any time after 16:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

Yes, Servigroup Castilla is located just 367 m from Benidorm city centre. Have a look at our map to get a better idea.

Yes, Servigroup Castilla has parking facilities.

No, Servigroup Castilla doesn't offer free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Servigroup Castilla, has a gym where you can exercise.

Yes, the facilities at Servigroup Castilla include a restaurant.