Hotel Troya

Avenida Rafael Puig Lluvina, 2, 38660 Costa Adeje, Spain - Costa Adeje. See on map
3,5/5
Good Based on 362 reviews TripAdvisor
Book now

Where is the lodging establishment?

Avenida Rafael Puig Lluvina, 2, 38660 Costa Adeje, Spain - Costa Adeje.

Features

Bioscore sustainability level C
  • Kids' club
  • Wifi
  • Air conditioning
  • Swimming pool
  • Spa
  • Golf
  • Family
  • Sports
  • Gym
  • Disco

Choose your room

Showing 12 results
Deluxe Room
  • Sea view, View
  • Terrace
  • Air conditioning
  • Bathroom, Toilet, Spa Bath
Deluxe Room with Hot Tub
  • 2 guests
Standard Room
  • 1 guest
  • 27 ㎡
  • Garden view, Pool view
  • Balcony
  • Air conditioning
  • Bathroom, Toilet
Junior Suite Sea View
  • 3 guests
  • Sea view, View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet
Standard Single Room
  • 1 guest
  • Garden view, Pool view
  • Balcony
  • Air conditioning
  • Bathroom, Toilet
Standard Triple Room
  • 3 guests
Family Room
  • 4 guests
  • 40 ㎡
  • Balcony
  • Air conditioning
  • Bathroom, Toilet
  • Shower, Walk in shower
Standard Room with Views
  • 2 guests
  • 57 ㎡
  • Landmark view, View
Superior Triple Room
  • 3 guests
Club Room
  • 3 guests
  • 27 ㎡
Superior Room with Terrace
  • 2 guests
  • Sea view, View
  • Balcony
  • Air conditioning
  • Bathroom, Toilet
Junior Suite

Hotel Troya

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this Mediterranean resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Restaurant La Palapa, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Adeje? This resort has 1119 square feet (104 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 354 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Troya Beach - 0.1 km / 0.1 mi
Veronicas Strip - 0.2 km / 0.1 mi
Torviscas Beach - 0.5 km / 0.3 mi
Playa de las Américas - 0.5 km / 0.3 mi
Magma Art and Congress Centre - 0.9 km / 0.6 mi
Quirónsalud Hospital Costa Adeje - 1.1 km / 0.7 mi
Siam Mall - 1.2 km / 0.7 mi
Playa del Búnker - 1.2 km / 0.7 mi
Estadio Antonio Domínguez Alfonso - 1.3 km / 0.8 mi
Centro Comercial San Eugenio - 1.3 km / 0.8 mi
Siam Park - 1.5 km / 0.9 mi
Puerto Colon Marina - 1.5 km / 0.9 mi
La Pinta Beach - 1.6 km / 1 mi
Playa Puerto Colón - 1.7 km / 1.1 mi
Arona Pyramid - 1.7 km / 1.1 mi
The nearest airports are:
Tenerife South Airport (TFS) - 17.8 km / 11.1 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 80.7 km / 50.1 mi
La Gomera (GMZ) - 79.7 km / 49.5 mi

With a stay at Alexandre Hotel Troya in Adeje, you'll be next to a golf course, within a 10-minute drive of Siam Park and Torviscas Beach. This 4-star resort is 3.3 mi (5.3 km) from Fañabe Beach and 1.3 mi (2 km) from Playa de las Américas.
Near Siam Park

Other names for Hotel Troya:

Troya TenerifeTroya Alexander HotelHesperia TroyaAlexandre Hotel TroyaTroya 4 Las AmericasAlexandre Troya 4 Playa De Las Americas TenerifeCooee TroyaTroyaAlexandre TroyaAlexandre Troya

Conditions and services

  • General

  • Check-in starts at: 14:00
  • Check-out ends at: 12:00
  • Wifi
  • Air conditioning
  • Lift
  • Non-smoker Rooms
  • Smoking area
  • Pets not allowed
  • Reception services

  • Luggage storage
  • Currency exchange facilities
  • Activities

  • Beach access
  • Aquatic Sports
  • Golf
  • Billiards
  • Horse riding
  • Leisure and families

  • Kids' club
  • Disco
  • Food and beverage

  • Restaurant
  • Room service
  • Transportation

  • Car rental
  • Common areas

  • Television room
  • Business facilities

  • Meeting rooms
  • Shops

  • Shops
  • Wellness

  • Outdoor pool
  • Kids' pool
  • Pool bar
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Spa
  • Hot tub/jacuzzi
  • Hammam
  • Sauna
  • Massage
  • Beauty Services
  • Hairdresser's
  • Gym

What do guests think about this lodging establishment?

The reviews for this accommodation are mixed. Some guests mention long waiting times and queues at the hotel bars, suggesting that service can be slow. They feel that the hotel has potential, but it needs improvement. Other reviewers highlight issues with cleanliness, maintenance, and the limited variety of snacks provided. There are also complaints about the lack of inclusive amenities like a complimentary fridge in rooms and bottled water at night. However, positive feedback is given for the food, friendly staff, location, and renovated facilities. Some guests specifically appreciate the proximity to the beach and the convenience of nearby attractions.

Reviews

3.4
To date, we've received 2 reviews of Troya in English.
3.8
3.8
Service
4.7
4.7
Location
3.6
3.6
Cleanliness and condition
3.5
3.5
Value For Money
3.8
3.8
Facilities and comfort
  • 2.4
    I won't stay there again
    Yauheni - Dec 10, 2023

    Minuses:
    1) The first thing that we noticed when we entered the hotel is an awful smell of sanitizer (the first day of our stay only, however this exact sanitizer is used during daily cleaning of the room), it smelt like some old hospital.
    2) No toiletries except for hair dryer, standard soap, shampoo and shower gel were provided (for a 4* hotel we'd be happy to find a tooth kit, shower cap, shaving kit, etc).
    3) The quality of room cleaning was lower than expected.
    4) Noise. Okay, it was our first visit of Las Americas and we didn't know that there was the street full of night bars in 100 m from the hotel and only earplugs saved us. If you think windows will protect you from the noise outside, they won't (there were rooms on the other side of the hotel that we believe were better in this situation). With windows wide open nothing will save you from music after 11 pm till 4 am.
    5) You have to pay for a car park and for a safe (for each day of using a safe).
    6) The hotel doesn't have its own beach (despite the fact that it is across the road in 10m from hotel - the reason we chose this hotel actually) so if you want to spend a comfortable day under the sun you'll need to pay 6 euros per each sunbed for a day (to be honest we don't think there are any private hotel beaches in the area, but we haven't checked).
    7) Food. We can only speak about breakfast which in comparison with other 4*hotels around 200 euros per night we've ever been too was of low quality, the choice of food is wide though but a little vegetables. Few fresh fruits like oranges, kiwi others are canned or dried fruits. If you don't mind the company of a couple of cockroaches running around you, you'd definitely will like the experience of visiting the dining room (We saw these guys twice and from that time we didn't visit the dining room at all and ate out).

    Pluses:
    1) A big pool area with 3 pools, however we aren't sure that there'll be enough space for everyone in high season.
    2) Guys who encouraged people to do some exercises in the pool and dance to some funny tracks were always entertaining to look at.
    3) Staff. Guys at a reception desk were friendly and helpful, when we had a problem with a balcony door it was fixed that same day.
    4) Lobby is pleasant and relaxing, there are several stores there and vending machines, ability to rent a car and book experiences.
    5) Close to the ocean, cafes and restaurants.
    6) From most of the balconies you can see the ocean.
    7) Wi-Fi was ok even to do video calls.
    Mostly each day in the evening there was show/program but not really interesting.

    In summary, we'd say that in this area most hotels are pretty old, ok they are restored but old. Next time we'd rent a flat or go to another place.

    P.S. nice compliment from the hotel - 2 0,5l bottles of water (they put a card saying this near the kettle, lol). Same 4* hotels offer fruits, vine, etc as a compliment but maybe this is the feature of the hotels like this one. Anyway, 4* hotel just has to have water, tea, coffee that are refilled daily, but there they were not.

  • 3.6
    My opinion about this hotel Troya
    MARCO - Dec 28, 2014

    Rooms need renovation, and are missing noise isolation. Any additional service (wi-fi, fridge, safety box) require extra payment, and paid internet corner crap. Room cleaning very superficial. Nice staff. Enough buffet choice (particularly for Christmas Eve)

The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.

Frequently asked questions about Troya

Yes, Troya has a pool for you to swim in.

You can stay at Troya starting at 42.32 per night. The price will vary depending on the dates and the demand.

Yes, Troya is a family lodging establishment, suitable for you and your loved ones.

You can check in at Troya any time after 14:00 and check out any time before 12:00. Consult your Destinia agent for any specific concerns.

No, Troya doesn't have parking facilities.

No, Troya doesn't offer free WiFi service.

Yes. If you're looking for a lodging establishment with sports faciities, Troya, has a gym where you can exercise.

Yes, the facilities at Troya include a restaurant.