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Hotels
What is the difference between the reduced rate and the flexible rate?
How do I cancel my hotel reservation?
In the event of a free cancellation, how will you refund the amounts paid?
If my cancellation was free, why have I been charged for the price of the reservation?
What are the charges associated to changing my hotel reservation?
What happens if I do not show up at the hotel?
What documentation do I need to provide the hotel upon arrival?
As soon as payment for your reservation has been processed, you will receive a Voucher that you must bring to the hotel in your e-mail inbox, which you must present at the accommodation.
This information are also visible in the "MY ACCOUNT" section in Destinia's home page, where you can access using your email address and the password provided when you created your client account.